Refund Policy

Last updated: May 2026

At Dr Drippz, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

14-Day Return Window

You have 14 calendar days from the date you receive your order to request a return. After 14 days, unfortunately we cannot offer a refund or exchange.

Eligibility Criteria

To be eligible for a return, your item must be:

• Unworn and in the same condition you received it
• In its original packaging with all tags attached
• Accompanied by the original receipt or proof of purchase

Non-returnable items: For hygiene reasons, we cannot accept returns on underwear, swimwear (if the hygienic seal has been removed), or earrings. Gift cards are also non-refundable.

How to Return

1. Contact us at Shehzadmaroof841@gmail.com with your order number and reason for return.
2. We will provide you with a return authorisation and shipping instructions.
3. Package your item securely and ship it to the address provided.
4. Once we receive and inspect your return, we will process your refund.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect. We recommend using a tracked and insured shipping service, as we cannot guarantee receipt of your returned item.

Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original method of payment within 5-10 business days. Please note that your bank or card issuer may take additional time to post the refund to your account.

Late or Missing Refunds

If you haven’t received your refund within 10 business days of approval:

1. Check your bank account again.
2. Contact your credit card company or bank — processing times vary.
3. If you still haven’t received it, contact us at Shehzadmaroof841@gmail.com and we’ll investigate.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at Shehzadmaroof841@gmail.com.

Questions?

We’re here to help. Reach out anytime at Shehzadmaroof841@gmail.com.